If the water filter straw you have ordered is arrived damaged, please contact Yongkang Kapu Houseware Co., Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Purewell has eventually become an expert manufacturer in developing and manufacturing water bottle with filter for travel along with years of development. Purewell's Gravity Water Filtration System series include multiple types. The product is designed to be user-friendly both for right- and left-hand users. It is perfectly ideal for businessmen, designers, and professional artists of all ages. It performs 4 stages of filtration, ensuring the water is clean and healthy enough. Purewell has strong innovation ability, research ability and development ability for collapsible water filter bottle. Its leak-proof lid, relieving you from the worry about water leakage.

our team sincerely hopes to build up long-term cooperation relationships with all customers by high quality. Check it!